Useful Contact Information
Name | Contact Information | Questions they can answer |
Ashton Bitton | 360.254-7711 ext. 101 | HR, recruiting, and scheduling |
Air Duke | 360.254-7711 ext. 105 | Project coordinating, scheduling |
Agnes Conkel | 360.254-7711 ext. 104 | Project coordinating, scheduling |
Jenny Tyler | 360.254-7711 ext. 107 | Invoice Status, accounts payable |
Stacey Brown | 360.254-7711 ext. 102 | Everything else! |
Receiving Assignments
Once you are fully set up, you will receive assignments with the following process:
- You will receive an invitation from the LinguistLink system with the assignment details.
- Once you review the details, you can “accept” the invitation in the system. Done!
Communicate about Projects
You can use LinguistLink to communicate to the coordinator about the project
How do I Get Paid
Contractors (W2 and 1099) should submit invoices at the end of the project or on a weekly basis (for ongoing projects). Invoices submitted 60 days or more after a project has been completed may not be approved for payment.
You can submit your invoice by either:
- Sending via email to invoice@mindlinkresources.com.
Your invoice MUST include the following information: Your Name, Address, Mindlink Project number (will start as 2015_XXXX) and Task/Language. 1099 contractors: please also include a note about Payment Method (direct deposit, check, paypal, etc.). An invoice template is included in this document.
If you are unsure about your Project Number, please contact the Project Coordinator. Mindlink Project Numbers are assigned upon our receipt of client confirmation (usually in the form of a Purchase Order). You may be asked to also report time directly to the client for the confirmation to occur.
If you are missing any information on the invoice, we may "dispute" your invoice which could slow down payment. The payment term begins upon receipt of a complete invoice. Our payment terms for emailed invoices is net 45 days.
- Sending via Freshbooks.
How to make an invoice with Freshbooks:
https://www.freshbooks.com/blog/how-to-create-an-invoice-freshbooks101/
While you can log your hours to a project invite in Freshbooks, we will not be able to pay based on hours submitted alone. You must also submit an invoice.
As a W2 employee, you should use Freshbooks to log your hours AND submit an invoice weekly to be included on the next payroll. If you are unable to use Freshbooks, please submit a weekly timesheet including the required invoice information mentioned above. A timesheet template is also included in this document.
As a 1099 contractor, our payment terms for Freshbooks invoices is net 20 days.
If you are not sure whether you are a 1099 or W2, or have any other questions at all, please do not hesitate to let us know. We look forward to working with you!
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